Privacy Policy

Effective Date: March 23, 2026

Welcome to Saloni India ("we", "us", or "our"). We operate the website www.saloniindia.in (the "Site"), an online store offering women's lingerie and intimate wear, including period panties, bra & panty sets, and bridal lingerie.

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase. Please read this policy carefully. If you do not agree with the terms, please discontinue use of the Site.

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our Site.

1.1 Information You Provide

  • Full name, email address, phone number, and billing/shipping address when placing an order
  • Payment information (processed securely via third-party payment gateways; we do not store card details)
  • Account details (name, email, password) if you create an account
  • Communications you send via email or contact forms
  • Reviews, ratings, or other content you submit

1.2 Information Collected Automatically

  • Device information (IP address, browser type, operating system, device identifiers)
  • Usage data (pages visited, time spent, links clicked, referring URLs)
  • Cookies and similar tracking technologies (see Section 7)
  • Approximate location data (based on IP address)

2. How We Use Your Information

We use your information to:

  • Process, fulfill, and deliver your orders
  • Manage your account and provide customer support
  • Send promotional messages, offers, and discounts (only with your consent)
  • Personalize your shopping experience
  • Improve our website, products, and services
  • Detect and prevent fraud or security issues
  • Comply with applicable legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information only in the following cases:

  • Service Providers: Payment gateways (e.g., Razorpay, PayU), logistics partners, email platforms, and analytics providers
  • Legal Compliance: When required by law or government authorities
  • Business Transfers: In case of merger, acquisition, or business sale
  • Consent: With your explicit permission

4. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Order data is typically retained for up to 7 years as per applicable tax and accounting laws. You may request deletion of your data at any time.

5. Data Security

We use industry-standard security measures to protect your information, including:

  • SSL/TLS encryption
  • Restricted data access
  • Regular security checks

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Under applicable privacy laws, including the Digital Personal Data Protection Act, 2023 (India), you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (subject to legal requirements)
  • Withdraw consent at any time
  • Nominate a representative
  • File a complaint with authorities

To exercise these rights, contact us using the details below. We will respond within 30 days.

7. Cookies & Tracking Technologies

We use cookies to enhance your experience:

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand site usage
  • Marketing Cookies: Used for ads and campaign tracking

You can control cookies through your browser settings. Disabling cookies may affect site performance.

8. Children's Privacy

Our Site is not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If such data is identified, we will delete it promptly.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any information.

10. Contact Us

If you have any questions or concerns, please contact:

Saloni India
Website: www.saloniindia.in
Email: accounts@saloniindia.in

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Site means you accept the updated policy.